Since you are facing this issue after the latest windows update, let us try to perform a system restore and check. Click on the “View installed updates” from the navigation pane. Press "Windows" + "R", Type "appwiz.cpl" and press Enter.Ģ. You may follow the below steps to find the KB number of the update.ġ. What is the KB number of the installed cumulative update? Try installing the driver/software and check. Tap or click the drop down box and select a previous operating system, then tap or click OK.ĭ. Place a check(tick mark) in the Run this program in compatibility mode for: box.Ĭ. Right click/tap twice the program setup file and select Properties then tap or click the Compatibility tab.ī. If the issue still persist, you may also install the program in compatibility mode and check.Ī. Select the version of Windows that the app worked in before and Click Program in compatibility mode and check if the issue persist.Ĭompatibility tab and then tick the box labelled Run this program in compatibility mode for.ģ. Sorry for the inconvenience caused with Windows updates.ĭid you try to run the program in compatibility mode and check? Thank you for posting your query in Microsoft Community.
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